Online shop

How to order

How to order

 

- ONLINE www.loccitane.cz

 

- Shopping online:

 

  1. Fill your virtual shopping bin with products.
  2. Check your ordered products
  3. Carefully fill in your contact data including your address where you want ordered product delivered.
  4. If you need an invoice please fill the appropriate parts of the order form.

 

 

How to pay?

 

- Cash on delivery.

- Credit Card during the checkout – we accept these cards:

Visa Maestro MasterCard Visa electron

 

Delivery

 

 L'OCCITANE Czech republic delivers to any address in Czech republic. We aim to dispatch orders within 4 working days. We use DPD to send the products to our customers. Standard delivery is 130 CZK If your order worths more than 1 500 CZK the shipping is free.

 

 

Sales returns

 

We want you to be entirely satisfied with the products you order. In case you wish to return your order, remember that the products need to be sent back with all documentary. Information about  process of return is sent to an email you have provide us with the order. In case you wish to recive these information to an another email you nedd to inform us in the reclamation email.

Please note that Postage will not be refunded. 

 

 

Gift Wrapping

 

At L’Occitane, gift giving is a tradition. We are happy to provide free gift wrapping for your purchases for any gift occasion. Just mention it when you place your order.